How can we help you?
Find answers, get help, and contact our support team
Help Categories
Popular Help Articles
How to Generate Your First API Key
Step-by-step guide to creating and managing your TAI API keys for authentication.
Read ArticleUnderstanding Pay-As-You-Go Billing
Learn how our pay-as-you-go system works and how to add credit to your account.
Read ArticleCommon API Error Codes and Solutions
Reference guide for troubleshooting common TAI API error responses.
Read ArticleBest Practices for API Integration
Tips and recommendations for building robust applications with TAI's API.
Read ArticleToken Usage and Cost Optimization
Learn how to optimize your token usage to control costs and improve efficiency.
Read ArticleRate Limits and How to Handle Them
Understand TAI's rate limiting policies and implement proper backoff strategies.
Read ArticleStill need help?
Our support team is here to assist you with any questions or issues.
Support Tiers
Community Support
Available to all users
- Access to documentation
- Community forums
- Help articles
- Email support
- Priority response
Standard Support
Available to all users with account credit
- All Community features
- Email support
- 48-hour response time
- Technical guidance
- 24/7 phone support
Simply add credit to your account to unlock Standard Support
Premium Support
For high-volume users
- All Standard features
- 24-hour response time
- Priority issue resolution
- Technical consultations
- Usage optimization advice
Contact us to discuss Premium Support options
Built by Students, For Developers
We're a team of high school students passionate about AI. Despite limited resources, we've created TAI to make powerful AI models accessible to everyone. Your support helps us continue improving and expanding our services.